Services

Expert help for fraud,
chargebacks & payments

Hands-on strategy from professionals who've operated fraud and payments at the world's largest crypto, gaming, and fintech platforms.

Request Free Fraud Assessment

Stop fraud before it costs you

Fraud Prevention

We design and implement end-to-end fraud prevention strategies for online businesses. Our consultants have built fraud operations from the ground up at major crypto exchanges and gaming platforms, so we know what works at scale.

  • Fraud risk assessment & gap analysis
  • Rule engine design and optimisation
  • ML model advisory and vendor selection
  • Fraud ops team structure and playbooks
  • KYC/AML integration and workflow design
  • Ongoing monitoring and tuning strategy
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Protect your merchant account and revenue

Chargeback Management

High chargeback ratios threaten your ability to process payments. We help you understand the root causes, implement representment workflows, and get your ratio back below threshold, fast.

  • Chargeback root cause analysis
  • Dispute resolution and representment
  • Ratio monitoring and early-warning systems
  • Acquirer relationship management
  • Prevention strategies by dispute category
  • Visa / Mastercard compliance programme guidance
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Optimise acceptance rates across every market

Payments Integration

Payments is never one-size-fits-all. We help you select the right PSPs, architect multi-acquirer routing, and implement the right payment methods for each market, so you maximise authorisation rates and minimise costs.

  • PSP selection and contract negotiation
  • Multi-acquirer routing architecture
  • Payment method optimisation by market
  • 3DS2 implementation and exemption strategy
  • Decline recovery and retry logic
  • Interchange optimisation and cost reduction
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Find the gaps before fraudsters do

Fraud Audit

A top-to-bottom review of your fraud defences: the policies, the procedures, and the products that enforce them. We stress-test your controls against the full threat spectrum, from traditional identity fraud to fast-emerging scams like pig-butchering and authorised push payment fraud, then hand you a prioritised roadmap of exactly what to fix first.

  • Policy and procedure review
  • Product and control gap analysis
  • Threat coverage from identity fraud to pig-butchering scams
  • Adversarial stress testing
  • Prioritised remediation roadmap
  • Benchmarking against industry best practice
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Your fraud function, fully outsourced

Fraud-as-a-Service

Hand your fraud operation to us, end to end. From strategy and tooling to day-to-day case review, we run it as a seamless extension of your team, giving you enterprise-grade fraud defence without building and funding the headcount to match.

  • End-to-end fraud operations, fully managed
  • Real-time transaction monitoring and review
  • Case management and investigations
  • Rule and model tuning
  • Dispute and chargeback handling
  • Monthly reporting and performance reviews
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One integration. Every fraud vendor.

Fraud Orchestrator

Risk-rate every customer through Orcly's fraud orchestrator. A single integration connects you to multiple fraud and identity vendors, routes each check intelligently, and lets you add or switch providers without re-engineering. One platform, one data layer, no vendor lock-in.

  • Single integration, multiple fraud vendors
  • Real-time customer risk rating
  • Intelligent check routing and waterfalling
  • Vendor-agnostic: add or swap providers freely
  • Unified data and decisioning layer
  • Lower integration cost and no lock-in
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Not sure where to start?

Book a free 30-minute consultation. We'll listen, assess, and tell you honestly where we can help.

Request Free Fraud Assessment